Why haven't received license after making payment

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Q: I didn't receive my license after the payment finished. Could you help me?

A: Generally speaking, you should receive an email including registration name and registration code for the program within 24 hours after payment is made. If you do not receive the email in time, please contact us via support [at] dvdsmith.com (replace [at] as @ before sending message) by indicating the email address you used for the order. We will answer your email within 24 hours during working days.


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